Our Return Policy
You may return any item purchased from Lente Libere on our website lentelibere.com within 14 days of the delivery dat – please see the instructions below

  1. Contact us at shop@lentelibere.com or via the contact formula. We need your order number to process the return request.
  2. Once you have received your Return Authorization please make sure the item(s) you wish to return is in its original condition, tags and packaging included, otherwise your order may not be eligible for a full refund.
  3. Our Customer Care team will provide additional instructions about your return via e-mail.

Once your return shipment reaches our warehouse, please allow up to 10 business days for your return to be processed. If you return items that are worn, stained or in any other way shows signs of wear we can not guarantee a refund. You me only be eligible for a refund of the shipping fee. Once your return has been approved and processed you will be issued a refund to the original form of payment and a Refund Confirmation email will be sent to you.

If you have any questions or concerns regarding our returns process please contact us at shop@lentelibere.com or via our contact formula

For further information on the conditions for exercising your right to return, please see the legal section.

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